Getting to the top requires a team of pros!

In the 1990s, Karen had the privilege of participating in workshops led by Yogi Akao, the pioneering creator of QFD (Quality Function Deployment). These sessions provided her with invaluable insights, culminating in the development of a structured methodology for integrating product design principles into strategic planning processes.

Customer Feedback

See what our clients say about our efficiency and customer focus.

Karen Roberts does a great job facilitating QFD projects for us-- doing the training, running the actual meetings and assisting in producing the final results. It's great to find a company that jumps in with you and delivers.


Scott Lovin, Director of Business Improvement, Johnson & Johnson

I just wanted to say a big thanks for all the training over the past three days. It was like getting a 3 year masters degree squashed into 24 hours! Your depth of knowledge if fascinating and your communication skills are outstanding. If you should need anything please let me know. I look forward to working with you in the near future on a Hoshin project.

James Becker, Naropa, Boulder, CO.
★★★★★
★★★★★